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Mon - Thur: 8:30am to 5:00pm
Friday: 8:30am to 4:30pm
Sat - Sun: Closed
Orders for pick up must be placed prior to 3:30pm daily.
03 8787 8222

The following forms have been designed to assist you with ordering efficiently and effectively.
Please use any of the following forms remembering to provide us with all details requested.

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If you have incorrectly ordered, received, or no longer require any goods supplied by Superior Healthcare, please complete and return the attached form ensuring all fields are completed.
Superior Health Care has a return policy of 7 days from the date of invoice. If your request falls outside these terms you may still complete and return this form to us. A representative from Superior will then contact you and advise you of the outcome. If an exceeded application is approved it may incur a re-stocking fee which will be advised.
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To receive an updated price list please complete this form and return it to our office. We will then send you the appropriate list you require.
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If you require any brochures or samples on products you currently purchase or are interested in please complete this form and return to our office. We will, to the best of our ability supply these for you.
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As we are a supplier to a large amount of Aged Care Facilities in Victoria we don't always get to see you as much as we would like. If you would like our company representative to come our and see you for any reason, please complete this form and return it to our office and we will organize a suitable time to come and visit you.
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This is a blank order form which includes our company contact details. You may use this form or your own form to place orders. We also offer a personalized order form service in which we report on your previous purchase history. We then create an order form with all product details so all you have to do is add in the quantities required. This form can be continuously added to at your request.
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This is a blank order form which enables facilities to order for individual residents and provide us with direct billing details.
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This form can be used when a product / or products are required regularly. Simply complete this form once, return it to our office and we will process your order for delivery on your chosen delivery dates.
Please specify your preferred delivery day (ie. Mon-Fri) and the frequency required (ie. Weekly, Fortnightly, Monthly).
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A complete listing of our product range. Our product catalog is listed by product category (eg. Bandages & Dressings) then sorted by item code (eg. BDAX100, BDAX425/1).
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This catalogue gives a listing of our full nutritional range. Items are categorized by manufacturer (eg. Nestle) then sorted by product code (eg. FCNO156A/1, FCNO157/1).
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This catalogue includes all continence products stocked by Superior Health Care. Items are categorized by manufacturer (eg. Tena) then sorted by product code (eg. INCT200/14, INCT200/56).

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Our company flyer containing contact details and just a few of the key services we offer our customers.
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As we are too a local business we do not limit ourselves to servicing the Aged Care Industry. We like to take the opportunity to offer our great service and competitive prices to small and local businesses.
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Have you heard? Superior Health Care stocks quality, trusted brands and products catering to all ages. With the launch of our Baby Care division in late 2009.
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The Continence Aids Payment Scheme is an Australian Government payment that assists eligible people who are deemed to have a permanent and severe form of incontinence to meet some of the costs of their continence products.
Find out how Superior Healthcare can assist you in maintaining your government grant, continence requirements and benefit even more with our great offers.
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The C.A.P.S is a government initiative for those who require assistance in the purchase of continence products. Download the PDF to see if your eligible..jpg)
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Still not sure how C.A.P.S works, or how you can receive your government grant? Please contact our CAPS department on;
Phone: 03 8787 8222
Email: caps@superiorhealthcare.com.au
Alternatively you can simply download the pdf for additional contacts and speak to someone today!
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Contact / Business information required for completion for majority of new accounts wishing to pay on an account..jpg)
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To ensure that we have the correct contact details on file this form can be used to setup or update us of any changes to your account.
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We offer facilities an individual billing service but require this form be completed by the bill payer. This is to ensure all information received is accurate and that all parties are aware that we as the supplier will forfill all orders in which they are received.
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Due to our vast experience in the Aged Care industry we have come to know what our customers are looking for. This is outlined in our company mission statement..jpg)
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This document contains all details regarding trading terms with yourself the customer and us the supplier. Also listed are our business hours, delivery details, payment methods etc. If you require any further information or have any queries please contact our office.
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Superior Healthcare and Novis Health have an un-beleivable price on Bubblemats not to be missed!


For all your baby needs
under one roof visit our
Baby Care branch at
www.superiorbabycare.com.au