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The Superior Promise

All of your Home Care & Aged Care needs

  • We supply an end to end solution for all of your facilities needs and products.
  • We provide a comprehensive range of continence, wound care, nutrition, rehabilitation, health and well being products.
  • We supply the largest of facilities all the way to our very special home consumer.

Expert Staff

  • Our team have a great understanding of our complete product range, particularly of the products from our key suppliers.
  • Let us talk to you about your key issues, and we will help you find a solution to any of your products and purchasing problems.
  • Our team can also assist with your accreditation processes, with regards to supplier agreements, ordering process and reports.
  • All our staff are police checked to ensure that the ultimate safety is provided to our clients and customers.

Product Alternatives

  • SHCA host a large range of products and alternative products.
  • We aim to Deliver all of your stock on time, and keep a close look at our back orders.
  • We operate at 95% DIFOT ensuring you are well aware of any items we don't have in stock prior to your delivery, and offer a substitute if required.

Ordering Systems

  • We focus on ordering and replenishing your stock levels, while you focus on care.
  • Due to the busy nature of care, and the demand that comes with looking after residents, too often we have seen ordering done in a reactive, as opposed to a proactive process.
  • We can offer a "Wall Mounted System" which ensures strong infection control complying with OHS regulations, which gives you great visibility and access to your stock.
  • We can also generate monthly reports on your inventory movements, to give you a better understanding of your

Individualised invoicing

  • If you would like to arrange individual invoices for daycare residents, this will be easily arranged by our customer service team.

Australia Wide Delivery

  • We guarantee Australia Wide Delivery for all orders, and next day delivery for All orders VIC wide that have been called through before 3pm. All deliveries are picked and packed ready to be delivered the following morning.

Supplier Partner Program

  • We have strong relationships with our Key Suppliers, where we arrange contract pricing to ensure that you receive your choice of product at a competitive price.
  • Our key suppliers may use our facilities for training new products to Registered Nurses, and educating our staff members at Superior Healthcare on their products and services.